How do I enroll in automatic refills?

Written By Candace Adcox (Super Administrator)

Updated at July 29th, 2024

If your pharmacy offers automatic refills, you can request auto-refill for your routine medications. Your pharmacy will either approve or deny the request, depending on the medication. 

To request an automatic refill on a medication, follow the below steps:

  1. Navigate to the Medications tab.
  2. From your medication list, tap the icon next to the medication you would like to enable automatic refills for. 
requesting auto refills in patient portal lumistry mobile app
  1. Next to Auto-refills, select Request auto-refill.
    1. If you do not see an auto-refill option, your pharmacy may not offer this service or your prescription may not be eligible for auto-refill. 
enabling auto refills in patient portal lumistry mobile app

Once initiated, the Auto-refills field will update to Requested. Your pharmacy will send you an in-app notification approving or denying your request, provided the medication is eligible. 

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