Welcome to the Mobile App
Step 1: Getting logged in
By downloading your pharmacy's mobile app, you can register for a Patient Portal account and enjoy a range of convenient features. To learn how to begin using your pharmacy's mobile app, follow the instructions provided in the article below:
After successfully creating a Patient Portal account, the initial screen you will encounter is the homepage screen. To better understand your homepage screen, refer to the article below.
Step 2: Exploring the Patient Portal's features
Let's take a look at these features in the order that they appear in the navigation menu.
Medications
By navigating to the Medications tab, you will find three tabs at the top screen, including Meds and Orders.
Meds
From the Meds tab, you can begin adding medications to your Patient Portal account.
After adding your medications to your account, you can manage them any time from the Meds tab. Your prescriptions are organized by the nearest refill date, displaying details like drug name, dosage, last order date, next fill date, and automatic refill status.
- Where can I see a list of all my medications?
- How do I refill a prescription?
- How do I enroll in automatic refills?
Orders
Within the Orders tab, you can access a comprehensive record of your previous orders, track the status of your medications, and request a refill for a past order.
Messages
Using the Messages tab, you can securely communicate with your pharmacy directly within the app. This feature enables you to easily stay connected and receive important information regarding your health.
Appointments
From the Appointments tab, you can conveniently schedule appointments with your pharmacy.
Linked accounts
If you are a caregiver, such as a legal guardian or parent, you can link individuals under your care to your Patient Portal for easier management of their healthcare and access to their medical information through the app.
To add a linked account, refer to the relevant articles below:
Alternatively, If you're not a caregiver but have one, you can grant or remove a caregiver's access to manage your patient record by referring to the articles below:
- How do I give a caregiver access to my patient record?
- How do I revoke my caregiver's access to my patient record?
Account
In the Account tab, you can manage your medical information, review completed forms, adjust communication preferences, and more. For more details on managing your account preferences, refer to the article below: